Family Services Assistant - Filled

  • The primary goals of the Family Services Assistant are (1) to be a key support person to the full time staff and (2) to provide exceptional customer service to Hamilton's families.
  • This is a part time position – twenty-five hours per week maximum. The position can have variable hours or follow a predetermined, repeating flexible schedule. Work includes primarily weekend & evening hours & some daytime.
  • The pay starts at $14.00/hour depending upon skills, ability and performance.

Key Accountabilities

  1. You are paid to provide courteous and sensitive service to our client-families and fellow workers adapting to the desires of each person seeking your help.
  2. Contribute to building a positive and competent workplace team.
  3. Demonstrate care and concern in a professional manner.
  4. Be responsible, reliable and honest.
  5. Support and enhance full-time staff's activities and their interactions with clients and friends.

Key Activities

  1. Interact respectfully and consistently.
  2. Take responsibility - assigned and unassigned.
  3. Assist with floral placements.
  4. Greet and assist at visitations.
  5. Receive/process client payments.
  6. Assemble information packets.
  7. Some phone and reception activities.
  8. Complete required reporting.

Job Requirements

  1. Compassion for people in a grief environment
  2. Ability to be flexible and respond to quick change of direction if needed
  3. A commitment to exceptional customer service
  4. Must have a clean driving record