System Wide Support Person - Filled

  • The primary goal of the System Wide Support Person is to prepare an assigned facility and grounds for our staff as well as the day's visitors, activities and services.
  • The System Wide Support Person is the key support person who helps our professional staff needing assistance with daily operations and activities.
  • This is a full time position – 40 hours per week. The position has a predetermined and repeating schedule. The work week sometimes includes Saturday hours.
  • Pay is based on skills, ability, and performance.

Key Accountabilities

  1. You are paid to maintain courteous and sensitive interactions with our client-families and our fellow workers adapting to the desires of each person seeking your help.
  2. Contribute to building a positive and competent workplace team.
  3. To maintain facilities and support other workers in our common goal of providing a facility and funeral home services that are above expectations.
  4. Complete maintenance tasks that prepare our facilities for our staff as well as for families and their friends. Maintenance tasks account for 40% of the work day responsibilities.
  5. Provide support activities that assist with daily funeral home operations. System wide support activities account for 60% of the work day responsibilities.
  6. Complete a daily special project for this position.
  7. Be responsible, reliable and honest.
  8. Assist with temporary assignments at all facilities.

Key Activities

  1. Interact respectfully and consistently.
  2. Take responsibility – assigned and unassigned.
  3. Follow a task sheet of specific activities to be performed daily.
  4. Maintenance: Complete the maintenance tasks that prepare our facilities for our staff as well as the day's visitors, activities and services. These tasks account for 40% of the work day activities.
  5. System Wide Support: Help other staff persons who need assistance with Hamilton's daily operations. These tasks account for 60% of the work day activities.
  6. When assigned to Hamilton's near Highland Memory Gardens, assist in the maintenance and operation of Hamilton's Crematory.
  7. When assigned to Hamilton's Southtown, assist with ordering and maintaining supplies for the entire Hamilton's system.
  8. When assigned to Hamilton's on Westown Parkway, assist with maintaining garden areas, the retail gift shop, and the memorial reception area.
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